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Who
is Alliance Capital Corporation?
A
New Standard in Performance
For Vendors Whose Resources Have Been Held Back Long Enough
Over 20 years of experience in equipment leasing
Fastest growing independent equipment leasing company in America
One of the largest captive lessors in North America
Multi-million dollar portfolio
"Best Practices" mentality from having served thousands
of vendors
Alliance Capital Corporation Vendor Services .
. .
What Will We Do For You?
Serve as your dedicated partner in providing leasing solutions for
transactions primarily under $250,000
Designate specialized professional to interact with you and your
customers
Create efficient processes through customized automation
Incorporate a comprehensive lease training program to enhance your
sales opportunities
We concentrate
on transactions under $5 million and our specialty is for transactions
under $250,000.
The designated
team refers to a group of individuals from the president to customer
service representatives that we think of as a ladder of people who
will all interact at various levels of your organization. As a designated
team, we will have a common objective to ensure goal congruity in
meeting high quality service levels for your customers.
Customized automation
takes ACC processes and tailors components to meet the individual
needs of the vendor.
Our Lease Training
Program comes in a series of modules giving your sales representatives
a competitive edge. Today, your sales staff is well versed in offering
equipment solutions; our goal is to enhance their knowledge in providing
finance solutions so that they can be a Total Sales Representative.
What
Issues and Trends Are You Facing in Your Market Today?
Competition for market share continues
Shorter sales cycle becomes a necessity
Margin erosion continues
Sell more products and services at higher margins
Manage customer base
Give customers opportunity to leverage equipment purchase
Predetermine the product lifecycle cost of ownership
Use lessor technology to maximize financial options
Alternative to paying cash
For managed
customer base, you control your customer by having them on a
lease agreement. A good visual example may be if a customer pays
cash, it is the same as putting a "For Sale" sign around
their neck advertising one customer for sale. The customer is open
to competitors and not controlled by your sales staff.
Giving
customers opportunity to leverage equipment purchase
simply refers to maximizing their return on an investment dollar.
Use lessor technology
to maximize financial options - Essentially customers today want
to know immediately what it takes to upgrade or add-on to a lease
schedule. Technology plays a critical role to provide the customer
information, which results in the superior service, and information
about their capital expenditures.
How
Will ACC Help You Sell More Products at a Higher Margin?
With
Our Compelling Sales Proposition!
People - ACC designates a vendor specific team of leasing professionals
which allows for direct communication access (one-on-one contact)
with internal and external customers
Process - ACC has a reputation as a company that is "easy to
do business with"
By adhering to our Performance Guaranty, ACC will maintain quality
service expectations required by vendors for their customers
Proprietary computer system specifically designed and implemented
to meet demands of the small ticket market (Vendor Express)
Customized Automation allows ACC to meet vendor specific criteria
in lease products, documentation and reporting
The ACC Vendor
Team includes:
Account Executive: Interfaces with Vendor identifying products,
services and needs to best penetrate and provide best solution.
Manager: Oversees all issues regarding the vendor program
Program account Representative: Main contact regarding lease sales
questions and resolving customer issues.
Credit Analyst: Reviews applications and determines credit worthiness
of lessee.
Customer Service Representative: Handles all documentation and
customer follow-up once equipment has been installed.
The team manages all functions from quoting through active lease
agreement until it is closed out.
"Competitive
pressures in recent years have forced small ticket lessors
to
develop sophisticated credit scoring models that provide credit
decisions with little or no human intervention." (Leader's
Equipment Leasing Newsletter)
Why Does ACC Focus On People, Process and Technology?
Because
it is our belief that today's vendors require
Increased profitability
Greater customer satisfaction
Shorter Sales Cycles
Contact Point Resolution
Quicker approvals
Smooth and more accurate processing
More time to explore new sales opportunities
How
will the ACC "flow" Work for You?
Ultimately our
flow process shortens the sales cycle by getting the documentation
to the lessee (your customer) for signature and subsequently gets
payment to you in the shortest possible time frame.
What
is ACC's Performance Guaranty?
Four hour turnaround time on all complete credit applications up
to $75,000, 24 hours for transactions of $75,000 to $150,000, and
48 hours for transactions $150,000 - $250,000.
Same-day funding when we receive complete documents and have verified
equipment installation by 2:00 p.m. Pacific Time.
Immediate response to customer service inquiries, not to exceed
four business hours.
All collection efforts will be courteous and professional
All upgrade and buyout quotes will be made within four hours (most
will be made immediately)
The ACC Performance
Guaranty allows us to be measured which is very important to us
as a first-class provider. Thus, we have to live up to the standards
that we commit to. Our Performance Guaranty allows us to do that
and we offer a payment of $100 for any service deficiency we have
to a vendor.
What
Does It All Mean?
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Program
Components
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Benefits
for You
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Benefits
for Your Customer
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Full Menu
of Financial Products
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Meets
the needs of your customer
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Matches
products with desired financial requirements
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Dedicated
Leasing Team
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Professionals
intimately familiar with all aspects of your business
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High quality
customer services as an extension of vendor alliance
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Performance
Guaranty
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Security
of consistent, quality, attention for your customer
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"First-class"
service
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Open Lease
Agreement
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Ability
to sell add-ons and upgrades
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Easy upgrade
path
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Vendor
Express
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Quick,
automated technological solution
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Superior
speed and service
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More Program Components:
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Program
Components
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Benefits
for You
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Benefits
for Your Customer
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Asset-Based
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Tracks
specific equipment
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Able to
carve out equipment from lease schedule
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| ACC |
Utilize
"best practices" of the largest global captives |
Receives
products and services that are second to none |
| Marketing
Assistance |
New
avenue of marketing resources |
Achieve
a better understanding of Vendor's products, services and programs |
| Teleservices
Capabilities |
Additional
ability to communicate with customers |
Able
to take advantage of special promotions, products and incentives |
| Competitive
Rates |
Able
to offer customers cost-effective equipment financing |
Acquire
the most product for the Dollar at the best price |
What Are the Next Steps?
1.
Review Vendor Alliance Proposal
2.
Agree on Vendor Program Components
3.
Enter into Vendor Program Agreement
4.
Establish Launch target dates
5.
Implement roll-out and training program
Vendor
Alliance Proposal describes the dynamics of our leasing
program including the process, Performance Guaranty, and other program
details.
Vendor
Program Components are those elements of the leasing
program, which the vendor has to select in order to tailor the financing
program. These components include what lease products to offer,
end of lease options and pricing matrix.
Vendor
Program Agreement (VPA) is ACC's easy and understandable
agreement regarding the terms of the relationship. What is unique
about our VPA is that it is a bilateral arrangement, which indicates
promises and terms to be adhered to by both ACC and the vendor.
It is not one way!
Launch
date: In order to adequately prepare and introduce ACC's
vendor services program to the vendor sales representatives, the
parties should agree on when to begin the program.
Rollout
and Training: ACC will assist in the publicizing and
initial training of utilizing leasing within the vendor's sales
process. As previously mentioned, our lease training program includes
a resource manual with user-friendly information which is accessible
in providing answers to lease-related issues.
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